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Delivery And Returns


The Goldman offers a 7-day money-back guarantee if you are not 100% satisfied with the product you receive. Once goods are returned in an as sold condition, this will be a full refund to the value of the goods purchased Due to Health & Safety, we are unable to accept returns for earrings unless they are faulty.

Extended Return Policy

The Goldman offers a 9 day money back guarantee if you are not 100% satisfied with the product you receive. Once goods are returned in an “as sold” condition, a full refund to the value of the goods purchased will be issued. To return an item, you need to contact us within 48 hours to state that you are not satisfied with the item(s), you then have a further 7 days to actually send the goods back. The 9 days only starts from the date the item has been received by the customer. If your order consists of multiple items, the 9 days runs from when you get the last of the batch. This guarantee is valid when purchases are made on the online store and does not apply to custom made that you may have ordered. Nothing contained in this policy affects any of your statutory rights as a consumer for all goods purchased from us, online, over the phone, or in store. Due to Health & Safety we are unable to accept returns for earrings unless they are faulty. The Goldman has the right to update all these terms if necessary at any time and without notice.